How do I speak to someone at Roku

How do I speak to someone at ROKU?

With the onset of 2020, Roku’s customer care availability over call has become no longer possible, leaving users in a state of angst and confusion. However if you would like to connect with Roku’s customer care support then there are few things that the users can still do to speak to someone at Roku. 

To know what and how to do, keep following until the end and get answers to your queries and confusions. 

You could also answer a few security questions that will allow you the scope through which you can connect with Roku live person. If nothing works then you could also resort to Twitter services as the customer support team is available on that platform, Monday through Friday, 9 am to 5 pm. 

Customer support website 

To connect to the customer support team, the users can follow the steps mentioned below: 

• You need to open your web browser and navigate to https://support.roku.com/contactus
• There will be a list of queries already available on the screen once you have been redirected to the page mentioned above. Make a selection as per your issue and hit the continue option. 
• Next, you need to enter your Roku model. This particular selection only opens up if you have selected questions regarding setup. 
• You need to review the support articles. The articles are comprehensive and will provide you with the best possible solution. 
• Next, you need to select the Email tab and need to fill a form. Select continue and you are done. 

Twitter at rescue 

• The users need to sign in to their Twitter accounts. 
• On your homepage, click on the tweet button and type @Rokusupport at the beginning of your tweet. 
• You need to give a brief regarding the issue that you are facing and hit the tweet option. 
• You could also click on the ‘Send us a private message’ link. 

Doing this will surely allow you to establish a secure connection with a Roku live person.